A recent episode of ASQ TV explored the state of the quality profession. 

The quality profession has risen to the tremendous challenges of the last century by developing methodologies that have helped businesses meet the demands of their customers.

 To complement something is to make it complete; to make it perfect. 

The past three ASQ Future of Quality studies (2005, 2008, and 2011) have indicated that social responsibility becomes a major source of change that is shaping the future of the quality professional.

Some businesses purchase real estate to house their operations. Transactions to buy office buildings and warehouses are similar. Residential purchasers will recognize many similarities as well.

This question is rarely, if ever, asked but assumptions regarding the length of time involved regularly pop up, especially when measurement disputes are the situation into which such assumptions are injected.

Should organizations focus on continual improvement or swing for the home run? To answer, we should ask ourselves two questions. “Are we making progress?” and “Are we better than competitors to the point of having a strategic advantage?”

Cheryl and her husband Hubert started Mennie Machine Company in their home and garage in 1969.

When Frost & Sullivan previously analyzed this market for Quality’s 2012 issue on hardness testing, the market was undergoing a period of transition.

Put yourself in someone else’s shoes. It’s a great way to describe empathy, a subject I have talked about in other columns. But the phrase is also a great way to describe one important aspect of what designers and engineers do with every project, especially quality engineers—environment stress testing and screening.