Jim Smith will make you believe in training. During his long career at Caterpillar, he signed up for every course he could, worked his way from the shop floor to senior management, and eventually developed training courses for others at the company.
We’ve all encountered that argument, the one that is contentious and unmoving, ultimately resulting in one side uttering the phrase, “It’s apples and oranges.”
Do companies fail because of a lack of a robust quality system? During a recent quality discussion, a quality engineer asked a group of quality professionals if anyone knew of companies who had gone out of business due to quality problems.
Failing to plan is planning to fail.” This quote is attributed to Benjamin Franklin and is a clever and lasting summation of the importance of having a plan of attack for just about everything we do.
AS WE AWAIT NEW STANDARDS, LET’S TAKE A LOOK BACK.
April 1, 2015
Although the latest revision of the ISO 9001 quality management standard will not be released until later this year, many companies are already investigating what 9001:2015 will mean to their quality management systems.