The Quality Industry Voices

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Change management is a process for ensuring that the people affected by change understand the nature of the change and the reasons for it. Successful change management is an all-hands-on-deck activity.

The purpose of this article is to show different examples of how a quality professional can exert influence on colleagues and team members, without having direct authority over those participants. 

Like other puzzles—and any other endeavor—the key to a solution is an understanding of the rules and the tools to lead you to the solution.

ASQ’s purpose is to empower individuals and communities of the world to achieve excellence through quality. While it can be summed up in one sentence, how it goes about fulfilling it requires a novel to explain.

A management system such as ISO9001, when implemented and deployed properly, provides the organization with predictable and consistent processes. This is also a critical component for the success of lean enterprise.

How do you ensure your supply chain and the providers you’re dealing with are reputable?

Four distinct actions are recommended to ASQ Professional Members for optimal results. These pursuits represent the consistency and compounded benefits that long-term members of ASQ have been realizing and yielding for decades.

A state of chaos is the default mode unless our leadership inspires the team members and travels with them toward more elevated states.

At times, performance measures reveal a hidden story that can only be found by peeling back the onion. Let’s pursue this concept with an example.

There is an old saying: Garbage in, garbage out. It is a reference to the need for any creative, quality end product to start with quality, reproducible material.