Previously, I discussed my concerns about organizations not properly managing corrective actions or process variation. While corrective actions were covered before, this piece focuses on variation.
In the early 1980s, my Quality career emphasized variation and corrective action. Although I’ve attended various solution-branded workshops, many organizations still struggle with understanding variation and effectively implementing corrective actions.
Configuration management refers to maintaining consistency in a product’s functionality, performance, and physical characteristics by managing its design, operational data, and requirements throughout its lifecycle.
The upcoming revision of ISO 10017: 2017 focuses on "Quality management — Guidelines for configuration management," aimed at maintaining consistency in a product’s functionality and characteristics throughout its lifecycle. The configuration management process includes five steps.
After three years and many meetings, ISO 10012: 2025 Measurement Management Systems has reached the status of Final Draft International Standard, also referred to as FDIS.
TRIZ reduces the risk of unpredictable outcomes common in brainstorming by identifying that 90-95% of engineers' root problems have already been solved, often in different industries using different technologies.
Evaluating your organization’s vulnerability to cyberattacks is essential, especially regarding ISO27001 requirements. Many overlook IT security, which can lead to serious issues; I’ve witnessed two organizations attacked, one during a renewal audit, emphasizing the need for strong cybersecurity.
I discuss the EPA's Spill Prevention, Control, and Countermeasure (SPCC) regulation from 1973, highlighting the significance of SPCC Plans in preventing oil spills, which incorporate emergency response strategies and training to ensure compliance with regulations.
This standard can be used by any industrial sectors requiring a measurement management system, and is complementary to the requirements of ISO 9001, ISO 14001 or any other management system standard.
I have provided updates of the progress and development of ISO 10012 over the past three years. I am happy to say that after three years and numerous meetings the Draft International Standard (DIS) ISO10012 Quality management – Requirements for measurement management system has been released for review, approval, and comments.