Connections. Making them is a part of our work and personal lives.

There is an interesting exercise you might come across if you ever happen to find yourself engaged in an ethical debate over responsibility or blame.

 To complement something is to make it complete; to make it perfect. 

Put yourself in someone else’s shoes. It’s a great way to describe empathy, a subject I have talked about in other columns. But the phrase is also a great way to describe one important aspect of what designers and engineers do with every project, especially quality engineers—environment stress testing and screening.

The official definition of the word “control” is: to exercise authoritative or dominating influence over; or to adjust to a requirement.

Quality sat down with industry professionals to unlock the keys to effective budgeting.

Keeping things under control.

A theory of process improvement. 

Asking the right ones