It’s Not Just About Product Quality THE BEST COMPANIES LOOK PAST JUST GOOD PRODUCT QUALITY. Jim L. Smith February 2, 2015 In this month’s column I’ll discuss ethics and its relationship to quality. Read More
Jim's Gems: Purpose Supplies Energy Jim L. Smith January 19, 2015 Jim Smith talks about setting goals in the new year.Read More
Quality: The Next Generation THE FUTURE OF QUALITY IS AKIN TO AN UNFINISHED NOVEL. Jim L. Smith December 4, 2014 We’re already more than a decade into this new century, and companies are still waiting for the “next big thing” to surface. Read More
Jim's Gems: Relationship of Time and Reality Jim L. Smith November 11, 2014 Jim Smith discusses the subjective nature of time and how we can use it to our benefit.Read More
Six Sigma: A Magic Formula? IS IT A SILVER BULLET OR JUST ANOTHER VEHICLE FOR CONTINUAL IMPROVEMENT? Jim L. Smith November 3, 2014 With the attention Six Sigma has been receiving, I thought it might be interesting to offer my perspective as someone who worked from the inside of a large organization to launch a major Six Sigma initiative. Read More
Jim's Gems: Commitment Jim L. Smith October 21, 2014 Commitment means little without some kind of affirmative action and to have those actions count for something.Read More
Jim's Gems: Escape the Crab Bucket Mentality Jim L. Smith October 14, 2014 My early mentor told me that “you must ignore the crabs if you want to be a success.” Read More
Quality Profession Must Continue Evolving QUALITY PROFESSIONALS MUST PLAY A GREATER ROLE IN STRATEGY DEVELOPMENT. Jim L. Smith October 2, 2014 Over the past few years I’ve written several articles concerning the transformation of the quality profession. Read More
Jim's Gems: What’s Your Passion? Jim L. Smith October 1, 2014 What are you passionate about? Do you dare to express that passion in everything you do? If not, why don't you?Read More
Jim's Gems: Persistence Power Jim L. Smith September 23, 2014 Success is not always easy, but it comes to those who are persistent.Read More