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Home » Authors » Jim L. Smith

Articles by Jim L. Smith

Jim Gem’s: Maintain focus on your goal

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
April 15, 2013
When we’ve reached the goal that we have set for ourselves we need to refocus and set another. We must keep focusing on continual improvement and the actions to reach the peak.
Read More
Face of Quality

Ten Reasons to Invest in Yourself

Today's World Takes No Pity on People Who Do Not Add Value.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
April 8, 2013

Following are ten potential career benefits that can be realized when you upgrade your skills and knowledge by pursuing a professional certification.


Read More

Jim’s Gems: The Power of Patience

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
April 8, 2013
Do you ever wish you were born with more patience? Are you embroiled in the daily pressure cooker of life made worse from the feeling being impatient? Impatience exacerbates work-life stress. It helps destroy our inner peace and calm with anger and frustration.
Read More
Trust: Slow to Gain, Fast to Loose

Jim Gem’s: Trust

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
April 1, 2013
As children core values are instilled in us either by direct communication or observation. Included in, but not limited to, core values are things like respectfulness, honesty, and trustfulness.
Read More

Jim's Gems: Self-Fulfilling Prophecy

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 27, 2013

What we get in life is pretty much how we behave, coming back at us.


Read More

Jim's Gems: Self-Esteem and Humility

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 11, 2013

There are scores of books and numerous articles written on this subject by people with far more credentials than I possess; however, maybe we shouldn’t over think this conundrum which might allow us to come up with a fairly simple answer.


Read More

Jim's Gems: The Power of Self-Esteem

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 6, 2013

Some people have the mistaken idea that people with high self-esteem think that they are perfect. But the truth is that people with high self-esteem are always looking for ways they can improve.


Read More
Face of Quality

Dealing with Unhappy Customers

How to cope with dissatisfied customers.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 1, 2013

Dealing with an unhappy customer doesn’t mean the customer is always right, but dealing with customer complaints presents frontline employees the chance to show your organization really cares about treating them with respect.


Read More

Jim's Gems: Take Responsibility

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
February 26, 2013

If we take responsibility for our lives--our reality--then, as Tony Robbins said, we are in power. If we avoid it, then we have lost that power.


Read More

Jim’s Gems: Motivating Others

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
February 18, 2013

The secret to motivating others is to find out what matters to them and build it into your idea.  


Read More
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