Articles by Jim L. Smith

I believe our insights come when we give our minds time to think, without forcing answers at the conscious level.

The effort that we expend to reach a goal or a target is critical to our growth, both professionally and personally.

Mistake proofing should be the cornerstone of any QM system.

If you are willing to accept full responsibility, there is absolutely no limit to how far you can go.

It’s not our motivation that will produce results-it’s our actions.

This is another test Test

Most of us live in a culture that presents us with a bewildering array of options. But the confusion of too many options will largely disappear once we learn how to focus.

In contrast to the participants in the glut of reality shows, which only seem to bring out the worst in human behavior, the real survivors in life have developed personalities that allow them more options.

What does the sugar pill have in common with our personal or professional potential? A lot, from my perspective.

A positive customer experience turns customers into advocates.