Jim L. Smith

Jim L. Smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at [email protected]

Articles

ARTICLES

Face of Quality | Jim L. Smith

The Career Path to Success May Not be Linear

QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
August 8, 2021
The path to upward mobility has changed over the past few years. For decades, the way to ‘climb the ladder’ happened in a few ways. Obviously being born into a family-owned business established a surefire guarantee. Other paths were a college degree, marriage, or hard work and promotions.


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Face of Quality | Jim L. Smith

Quality Mindset

Quality Should be Shaped Through Ideas, Not Opinions.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
July 8, 2021
As time progresses, we continue to learn a great deal about quality. We have embedded quality in our processes, our measurement systems, and even our relationships. Although we still have much to learn, one cannot help but marvel at the transforming impact of quality.
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Face of Quality

Redefine Audit Strategy

Organizations Have Been Forced to Redefine Their Quality Audit Strategies.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
June 8, 2021
Organizations have been forced to redefine their quality audit strategies to ensure compliance and render support to their supply base. Over the years, I have been involved with championing three categories of audits: on-site, hybrid and remote audits. 


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Face of Quality | Jim L. Smith

Commit to Improvement

Real continuous improvement requires rigor and discipline.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
May 7, 2021

When researching material for my thesis many years ago, I discovered there was no “silver bullet” for the organizational model for a continuous improvement effort. There is no single model that works for everyone; it varies from organization to organization.


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Face of Quality | Jim L. Smith

Organizational Culture

Workplace culture takes work but delivers value
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
April 8, 2021

Even in today’s constantly evolving world, there remains a truism. Those who are more successful produce better results than many of their peers. They do it better and faster than their counterparts. This is not intuitive for everyone. It has to be developed or redefined. 


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Face of Quality | Jim L. Smith

Pursue Excellence

Change the culture to make continuous improvement a way of life.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 5, 2021

Continuous improvement activities might be more commonplace today, but how did it evolve? Though not prevalent in all industries, the concepts are widespread throughout many organizations. 


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