It can be said that 2020 has been a year of paradigm shifts in both our personal and professional lives. Friends, families, and co-workers have had to make big changes to stay connected; so too has the world of Quality Management System (QMS) audits.

Remote audits may have sounded unconventional at this time last year. But 2020 is shaping up to be a memorable year for all kinds of reasons. 

While it’s become increasingly clear that in order for organizations to able to withstand and overcome future disruptions, having a business continuity plan in place is a must. But it doesn’t end there.

Most quality technicians have been exposed to and probably use geometric dimensioning and tolerance (GD&T) information in their day-to-day work duties. 

This is not the spring you probably had in mind. Perhaps you were planning on some business travel, visiting family, or taking a vacation.

Lean approaches are beneficial for the development and maintenance of management systems compliant with ISO 9001, ISO 13485, ISO 14001 ISO 45001 standards and 21 CFR 820 FDA regulation.

When ISO has a quality management standard revision to release, there is much anticipation—and perhaps a bit of apprehension—among users as to the significance of the changes.

Decisions are required all the time, both small and large. How to run a business? What to do about customer complaints? What should you have for lunch?

Spend time on any manufacturing floor and you will realize that relationships between suppliers and partners are critical. Rather than considering them as an entity outside of your organization, suppliers should be treated as trusted partners.

Good products don’t just happen. Quality depends on processes, and a process approach outlines the steps for success. Like so many elements of quality, it requires methodical attention to detail and planning.