In early stages of industrialization, products were simpler, factories were smaller, most processes were manual, and process flows were shorter. Contact with customers was direct between production and customer.
SINCE 1996, ASQ HAS PUBLISHED SEVEN FUTURE OF QUALITY REPORTS
July 2, 2015
Since 1996, ASQ has published seven Future of Quality reports. The purpose of the report has always been to challenge the reader’s current ideas and expectations, open him or her to new opportunities, and spark action.