Management

Speaking of Quality

The State of the Quality Profession

The first in a series of Global State of Quality Research report is out now.

A recent episode of ASQ TV explored the state of the quality profession. 


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Face of Quality

Focus on the True Enemy

Poor quality is a formidable enemy of profitability.

The quality profession has risen to the tremendous challenges of the last century by developing methodologies that have helped businesses meet the demands of their customers.


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From the Editor

Complement

Quality is the pure definition of the word.

 To complement something is to make it complete; to make it perfect. 


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Speaking of Quality

Communicating “Responsible” Quality to Executives

Quality pros are responsible for many important functions

The past three ASQ Future of Quality studies (2005, 2008, and 2011) have indicated that social responsibility becomes a major source of change that is shaping the future of the quality professional.


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Legal Insight

Purchasing Commercial Real Estate

How much do you know about the process?

Some businesses purchase real estate to house their operations. Transactions to buy office buildings and warehouses are similar. Residential purchasers will recognize many similarities as well.


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Other Dimensions

How Long Are Calibration Reports Valid?

Consider these factors in looking at a calibration report.

This question is rarely, if ever, asked but assumptions regarding the length of time involved regularly pop up, especially when measurement disputes are the situation into which such assumptions are injected.


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Face of Quality

Establish a Culture of Sustained Improvement

It's more about rigor and discipline than technique.

Should organizations focus on continual improvement or swing for the home run? To answer, we should ask ourselves two questions. “Are we making progress?” and “Are we better than competitors to the point of having a strategic advantage?”


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Case Study

A Vision for Quality

Attention to quality of critical transportation parts helps drive Mennie Machine Company.

Cheryl and her husband Hubert started Mennie Machine Company in their home and garage in 1969.


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Market Analysis

Hardness Testing: Market Analysis 2013

Market upbeat despite facing headwinds.

When Frost & Sullivan previously analyzed this market for Quality’s 2012 issue on hardness testing, the market was undergoing a period of transition.


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From the Editor

Someone Else’s Shoes

Put them on and run toward quality

Put yourself in someone else’s shoes. It’s a great way to describe empathy, a subject I have talked about in other columns. But the phrase is also a great way to describe one important aspect of what designers and engineers do with every project, especially quality engineers—environment stress testing and screening.


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Multimedia

Videos

Podcasts

Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine

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2015 January

Check out the January 2015 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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