Management

The Association For Manufacturing Technology Elects New Board of Directors and Officers

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The Association For Manufacturing Technology elected its 2013-2014 officers and directors on Friday, March 8, at its 2013 Annual Meeting in Waikoloa, Hawaii.


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Reshoring Initiative’s Harry Moser Prevails in Economist Debate on Offshoring Manufacturing

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Debate victory highlights strong support for the reshoring of U.S. manufacturing jobs.


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Management

Tight Tolerances at Top Tool

By Michelle Bangert
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Collaboration with customers, aggressive miniaturization, and advanced part qualification have earned this micro stamping component supplier the title of 2013 Quality Plant of Year.


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Face of Quality

Dealing with Unhappy Customers

How to cope with dissatisfied customers.
By Jim L. Smith
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Dealing with an unhappy customer doesn’t mean the customer is always right, but dealing with customer complaints presents frontline employees the chance to show your organization really cares about treating them with respect.


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Legal Insight

The Basics of Buying a Business

Know what you're getting into.
By Bryan Berson
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Anyone who considers buying a business should investigate it carefully enough to arrive at a sensible valuation.


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Speaking of Quality

Risk and Success

Is the need to achieve stifling innovative thinking?
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We are a “need to achieve” society. Success may be measured differently person to person, but success is not only a goal.


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From the Editor

Make it Better

Why continuous improvement should be a constant.
By Michelle Bangert
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While weather might not be a good reason to visit Minneapolis in January, I recently went to Minnesota to visit Top Tool Co., our 2013 Quality Plant of the Year.


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Equipment Lease Finance Industry Confidence Up Again In February

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Executives have differing points of view on the current and future outlook for the industry.


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Business Conditions Report Predicts Spike for Spring

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Metalforming companies also expect incoming orders to strengthen during the next three months.


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Despite a Subdued Fourth Quarter, 2012 Industrial Manufacturing M&A Value Surpasses 2011 Levels

Strategic Investors Generate 90% of Deals; Financial Sponsors Remain on Sidelines
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Uncertainty of global economy continues to stymie industrial manufacturing deal activity.

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Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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Quality Magazine

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2014 August

Check out the August 2014 edition of Quality Magazine for features!

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