Management

Other Dimensions

How Long Are Calibration Reports Valid?

Consider these factors in looking at a calibration report.

This question is rarely, if ever, asked but assumptions regarding the length of time involved regularly pop up, especially when measurement disputes are the situation into which such assumptions are injected.


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Face of Quality

Establish a Culture of Sustained Improvement

It's more about rigor and discipline than technique.

Should organizations focus on continual improvement or swing for the home run? To answer, we should ask ourselves two questions. “Are we making progress?” and “Are we better than competitors to the point of having a strategic advantage?”


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Case Study

A Vision for Quality

Attention to quality of critical transportation parts helps drive Mennie Machine Company.

Cheryl and her husband Hubert started Mennie Machine Company in their home and garage in 1969.


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Market Analysis

Hardness Testing: Market Analysis 2013

Market upbeat despite facing headwinds.

When Frost & Sullivan previously analyzed this market for Quality’s 2012 issue on hardness testing, the market was undergoing a period of transition.


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From the Editor

Someone Else’s Shoes

Put them on and run toward quality

Put yourself in someone else’s shoes. It’s a great way to describe empathy, a subject I have talked about in other columns. But the phrase is also a great way to describe one important aspect of what designers and engineers do with every project, especially quality engineers—environment stress testing and screening.


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From the Editor

Control

The key to improving processes and getting certified.

The official definition of the word “control” is: to exercise authoritative or dominating influence over; or to adjust to a requirement.


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Legal Insight

Corporate Governance

Understand the basic legal framework.

Corporations are legal entities and one of several ways to structure a business. All corporate stakeholders should have a solid grasp of basic corporate governance. Owners, managers and shareholders should understand their rights and responsibilities.


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Speaking of Quality

The Quality Toolbox for Supply Chain Management

Helping improve the emotional fabric of customer-supplier relations.

In March 2013, Lululemon, a billion-dollar Canadian athletic apparel company, made headlines after the media got wind of an unusual story. The Vancouver-based company recalled its popular black yoga pants after customers complained that the active wear was too sheer.


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Face of Quality

Organizational Culture and Work

Understand the variables that affect employee self-determination.

Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.


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Management

Take the Fear Out of Audits

Audits don’t have to be big, scary events. Done right, they can help a company improve.

Charlie Clark was once auditing a company when a box of out-of-calibration gages fell from the ceiling.


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Multimedia

Videos

Podcasts

Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
More Podcasts

Quality Magazine

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2014 October

Check out the October 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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