Quality Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Quality Magazine logo
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
    • SUBMIT YOUR PRODUCT
  • CHANNELS
    • AUTOMATION
    • MANAGEMENT
    • MEASUREMENT
    • NDT
    • QUALITY 101
    • SOFTWARE
    • TEST & INSPECTION
    • VISION & SENSORS
  • MARKETS
    • AEROSPACE
    • AUTOMOTIVE
    • ENERGY
    • GREEN MANUFACTURING
    • MEDICAL
  • MEDIA
    • A WORD ON QUALITY PUZZLE
    • EBOOK
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • EVENTS
    • EVENT CALENDAR
    • IMTS
  • DIRECTORIES
    • BUYERS GUIDE >
      • Supplier Insights
    • NDT SOURCEBOOK
    • VISION & SENSORS
    • TAKE A TOUR
  • INFOCENTERS
    • Digital Quality Management Systems
    • NEXT GENERATION SPC & QUALITY ANALYTICS
  • AWARDS
    • ROOKIE OF THE YEAR
    • PLANT OF THE YEAR
    • PROFESSIONAL OF THE YEAR
  • MORE
    • Expert Columns
    • NEWSLETTERS
    • QUALITY STORE
    • INDUSTRY LINKS
    • SPONSOR INSIGHTS
  • EMAG
    • eMAGAZINE
    • ARCHIVES
    • CONTACT
    • ADVERTISE
  • SIGN UP!
The Quality Industry Voices Manufacturing Excellence

Manufacturing Excellence: On the Edge and Out of the Crisis

By Praveen Gupta
September 29, 2009


The manufacturing crisis began in the mid-80s with international competition in the automotive industry. Instead of being recognized as a technical supremacy, experts attributed the competition to cost. In reality, it was the competitor’s superior performance, rather than cost, that challenged the manufacturing capabilities of the 1950s and 1960s. It was the new generation beating the old generation.

Interestingly, the global competition is not affecting any one specific country. It is affecting many countries including the United States, Japan and Korea.

One thing is for sure-old corporations must change quickly and adapt to new practices. Sometimes killing the old system and redesigning is faster than continual improvement. Corporations must continually plan for obsolescence and innovation, rather than extending and continual improvement. Knowing when to kill a product is almost like knowing when to sell stocks. However, adding a step to the design process in regards to the product lifecycle would be helpful in keeping up with new generations.

Is it possible to create new manufacturing jobs in Detroit or any other city in America? Yes, absolutely-that is the good news. However, we cannot create new businesses without the involvement of people.

I propose we create a well-trained workforce of innovators and unleash them to create new businesses. For example, pick a county, train 5,000 people from different walks of life in innovation and then let them do the work of innovating. Old factories or buildings can be used to incubate these businesses. With 5,000 trained innovators, one can set a goal to create 500 new businesses. Similarly, if we start in a state such as Michigan, I recommend training one million people as innovators, unleash them and set out to create 50,000 new businesses. Instead of waiting for large corporations to create jobs, let’s have people create large corporations of the new generation.

The new generation of large corporations must understand the basics of excellence. We must now recognize true and false definitions of quality. The false definition of quality is being acceptable, and the true definition of quality is being on-target. Being wishy washy in decisionmaking, approximate in design, acceptable in manufacturing, and repairing and reworking, and responding to customer complaints does not represent quality product or service. Instead, clear vision, firm decision making, perfection in design, excellence in manufacturing, and customer care and loyalty represent quality of experience. Today, customers do not want quality product, instead they want enjoyable experiences that are hassle-free.

Everyone must recommit to produce his best intellectually and physically. We must first get back to the basics of work while we work, and play while we play. The poem, which I remember from my childhood, is a good one in modern times too:

“Work while you work, Play while you play;
One thing each time, That is the way.
All that you do, Do with your might;
Things done by halves, Are not done right.”

We recognize that some of us, our friends or family members are out of work. We must accept it as an opportunity to rise rather than suffer. We must bring out our best in our toughest times. If we cannot bring our best into every possible way now, then when will we? In financial crisis our intellectual output must be the best.

If one million innovators in Michigan or any similar state are activated, it would be an intellectual revolution that would create new corporations, new jobs and a new era that would need to be sustained in the information.

Life cycles are shrinking from products to that of revolutions too. We can count on such disruptions becoming faster and larger unless we remain ready intellectually and physically with all our might. We must remain on the edge and learn to enjoy the experience life offers.

We all know, “If we ain’t having fun, we ain’t doing it right.” If we are not doing it right we must not be having fun either. Let’s just plan to have fun even during our struggles. Having fun is a prerequisite for producing innovation and excellence and a new generation of large corporations.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Qm0426 clmn column praveen p3 author praveen gupta

Praveen Gupta is the director of quality at Stephen Gould and author of “Business Innovation in the 21st Century.” He was a columnist for Quality many years ago. He wrote about manufacturing excellence. He has been pursuing process excellence since 2006. He has tried through the US TAG for ISO 9001 standards, implementing excellence at many companies, in education, and in social scenarios. Praveen teaches a Management of Innovation course at SJSU.

Praveen is a Fellow of American Society of Quality (ASQ), received the Alumni Award from Illinois Institute of Technology, a pioneer of  implementing the Six Sigma methodology at Motorola, and the developer of the science of innovation, including his TEDOC (Target, Explore, Develop, Optimize and Commercialize) methodology. He has authored over a dozen books and published dozens of articles in trade and peer-reviewed journals or magazines.

He is the Quality Professional of the Year 2016, and an advisor to BrainPan, a firm founded by his students.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2024 Quality Rookie of the Year Justin Wise 1440x750px banner with "Quality Rookie of the Year" logo inset

    Meet the 2024 Quality Rookie of the Year: Justin Wise

    Justin Wise is an exceptional individual who has been...
    Aerospace
    By: Michelle Bangert
  • Man with umbrella and coat stands outside while it rains at night looking at a building.

    Nondestructive Testing: Is there an ethics problem?

    I was a whistleblower who exposed fraudulent activities...
    NDT
    By: Dale Norwood
  • Unraveling Deflategate: Football stadium with closeup of football on field

    Unraveling the Tom Brady Deflategate

    The Deflategate scandal erupted following the 2014 AFC...
    Measurement
    By: Greg Cenker and Henry Zumbrun
Manage My Account
  • eMagazine Subscriptions
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Quality audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Quality or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • This image shows a person seated next to a Bobcat T66 compact track loader.
    Sponsored byPolyWorks by InnovMetric

    Supercharging Digital Gauging at Bobcat North America

  • Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios
    Sponsored byDorsey Metrology International

    Ensuring Product Quality in a Competitive Manufacturing Landscape

  • This image displays a Eddyfi Technologies Cypher portable inspection instrument alongside a scanner for non-destructive testing (NDT).
    Sponsored byEddyfi Technologies

    A Safer, Smarter Approach to Weld Inspection: Why Advanced Ultrasonic Testing Is Redefining Industry Standards

Popular Stories

MicroRidge MobileCollect wireless measurement system

Before AI Can Help, the Data Has to Be Ready

a titanium diaphragm speaker driver

The One Thing Elon Gets Right Is Designed to Scare You

This image shows a person seated next to a Bobcat T66 compact track loader.

Supercharging Digital Gauging at Bobcat North America

2026 Quality Professional of the Year!

Events

June 4, 2026

Scaling Manufacturing Quality with Automation for Greater ROI

If you need to do more with the same resources or build a new tech foundation, this session shows where to start and how to create a more efficient, scalable, cost-conscious quality process.

June 9, 2026

Future-Proof your Quality Processes with Advanced 3D Optical CMM Technology

Discover how to effortlessly capture complex data, leverage true multi-sensor automation, and ensure continuous operation without creating inspection delays.

View All Submit An Event

Products

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

See More Products
Quality Podcast Channel Custom Content

Related Articles

  • Taking the Edge Out of Noncontact Measurement

    See More
  • Manufacturing Excellence: 10 Killers of Manufacturing Excellence

    See More
  • Manufacturing Excellence: 10 Killers of Manufacturing Excellence

    See More

Related Products

See More Products
  • A Primer on the Taguchi Method, 2nd Edition

  • ZEuCDwAAQBAJ.jpg

    Lean Six Sigma In The Age Of Artificial Intelligence: Harnessing The Power Of The Fourth Industrial Revolution

  • certified.jpg

    The Certified Manager of Quality / Organizational Excellence Handbook, 4th Edition

See More Products
×

Stay in the know with Quality’s comprehensive coverage of
the manufacturing and metrology industries.

Newsletters | Website | eMagazine

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Manufacturing Division
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Market Research
    • Reprints
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing