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Home » Total Quality Management (TQM)

Articles Tagged with ''Total Quality Management (TQM)''

a senior technician inspecting large industrial metal coils
Face of Quality

Still Seeking Better Quality

The quality journey must be embraced across the enterprise.
Jimmy L. Smith
May 30, 2026

Quality giants like Joseph M. Juran, W. Edwards Deming and Armand V. Feigenbaum ushered in the era of total quality management (TQM) movement about seven decades ago.


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This image shows two industrial workers in a manufacturing facility reviewing information on a tablet computer.
Face of Quality

Sustaining a Quality Culture, Part 2

A culture of quality flows from organizational values.
Jimmy L. Smith
March 17, 2026

I felt it might be of interest to continue the discussion from my previous column on organizational culture. It is not easy for some organizations to convert to a culture that is truly focused on establishing a robust culture of quality.


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The image depicts a diverse business group standing in a heart formation, symbolizing unity, teamwork, and collaboration
Face of Quality

Sustaining a Quality Culture

Strong quality cultures are built on core values.
Jimmy L. Smith
February 10, 2026

What is culture? Culture is the shared beliefs, values, attitudes, and behavior patterns that characterize the members of a family, a community or an organization. 


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Automated factory engineer analyzing smart manufacturing system.
Software

Smart Performance Charts (SPC)

What if we changed the name of these charts?
Jay Arthur
October 26, 2025

Explaining control charts is difficult due to the unappealing terminology in quality management. Terms like “control charts” and “Statistical Process Control” can deter understanding. Alternative names like “process behavior charts” haven't improved appeal either. Given the popularity of user-friendly tracking on smart devices, there’s a need to rebrand these tools to make them more accessible and engaging.


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quality management
NCSLI

Total Quality Management: Paving the Road to Excellence

In TQM, decisions are grounded in analysis rather than intuition.
QM1224-CLMN-NCSLI-p2-AUTHOR-Patrick-Jester-200.png
Patrick Jester , JD., CQA
November 11, 2024

In our ever-changing world of global business, quality is a cornerstone of success. Organizations striving for excellence cannot afford to overlook Total Quality Management (TQM), a management philosophy centered on the continuous improvement of processes, products, and services through the involvement of all employees. 


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Industrial factory and global map cut out from a leaf.
Management

When Quality and Sustainability Meet

The sustainability of the organization relies on its ability to monitor the external environment for opportunities, trends and risks, and also its ability to learn, change and innovate.
Robert Ferrone
July 17, 2024

Sustainable development frameworks encourage businesses to consider their impact and develop tools to demonstrate improvements. Environmental sustainability requires monitoring, learning, and innovating to respond to opportunities and risks.


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Sterile Modern Factory: Professionals in Coveralls, Masks Working on CNC Machinery. Medical Electronics Manufacturing Laboratory with High Tech Robot Arm Production Line and Contemporary Equipment.
Quality 101

Maximizing Medical Device Quality: A Guide to Implementing Operational Excellence

By establishing precise parameters for success from the outset and implementing proven strategies, manufacturers can proactively mitigate risks, streamline operations, and foster a culture of excellence.
Jeff Kreuger
July 16, 2024

Ensuring high quality in medical device manufacturing requires operational excellence, which optimizes efficiency and enhances product quality and compliance. Let’s explore some of the key elements and best practices.


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QM 0422 Software Total Quality Management
Software

Trends In Total Quality Management

The field of TQM software has become crowded as more vendors attempt to enter the space, experts say.
Genevieve Diesing headshot
Genevieve Diesing
April 8, 2022

Total quality management is a way to describe a business environment where employees constantly improve their performance and are committed to maintaining high standards.



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Intelex Principles of Quality Management

It’s All About the Customers

This quality management principle is perhaps the most important.
Michelle Bangert
Michelle Bangert
July 1, 2019

A focus on customers should help any organization improve. Satisfy the customer and success will follow, or so the thinking goes. And it makes sense. Without customers, the best product or service is irrelevant.


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Quality Management for the Future

Old dogs can learn new tricks.
Mark A. Nash
October 2, 2014

Quality cops and the quality patrol. These are just two of the many names quality managers and technicians have been called over the past 70-plus years.


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