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While consulting with a hydraulic pump manufacturer, the executive officer related their company’s revolutionary journey. 

In the early 1980s, my Quality career emphasized variation and corrective action. Although I’ve attended various solution-branded workshops, many organizations still struggle with understanding variation and effectively implementing corrective actions.

Ever since the announcement that ISO 9001 would be revised, the internet has been alive with speculation about what will change.

At ASQ’s 2025 World Conference on Quality and Improvement (WCQI) I had the opportunity to speak from the ‘big stage’ about community.

The next few years mark a major convergence in quality and compliance standards. ISO 9001, the foundational global quality management system (QMS) standard, is being revised for 2026. In aerospace and defense, AS9100 is evolving into IA9100, aligning with ISO’s revisions, and incorporating tighter supply-chain and digital assurance practices.

Eric Hayler is a Lean Six Sigma Master Blackbelt and principal of the Hayler Group. He's also an adjunct professor of business analytics at the University of South Carolina Upstate in Spartanburg, South Carolina. 

Congratulations to the winner of the Quality Caption Contest#2! See who won and what the winning caption is.

Erik Nieves is the co-founder and CEO of Plus One Robotics. He's been in the industry for more than 30 years, and he also serves on the board of directors of A3 and is a frequent speaker and contributor to public policy and robotics.

Six Sigma is entering a fourth generation—one that connects operational excellence directly to enterprise strategy. This article explores how leaders can evolve continuous improvement (CI) into a portfolio-driven discipline that links financial outcomes, innovation, and customer experience.

The aerospace and manufacturing sectors are bracing for change as the IAQG (International Aerospace Quality Group) Standard Development Organization works to revise AS9101 and AS9104/1 with IA9104/1 (Requirements for Aerospace Quality Management Systems Certification Bodies) and IA9101 (Requirements for Aerospace Auditor Competence).