In times of uncertainty, it is crucial to focus efforts on production aspects that can be controlled rather than aspects manufacturers have no control over.
In a recent gathering of quality professionals, the subject of unsuccessful change implementation surfaced. Most people understand change is necessary for survival, but in this era it is happening at an unprecedented, almost vertical rate. The bottom line though is that change is uncomfortable for most and it is common for people to resist change.
More important than the inventor, the first company to market, or even the technology itself, is adoption of the technology. Whether a technology is adopted early or late can make or break not only the technology, inventor, company, or entire industry, but also an entire economy.
How a cost of quality approach, already customized for software and information technology, can be applied toward the deployment and implementation of Quality 4.0 in an organization.
Existing models and quality characteristics used for software, systems, and data quality can be leveraged to identify cost categories and support the creation of a Cost of Quality System for Quality 4.0.
Good leadership is necessary for any successful company, no matter what circumstances surround your business. But in times of crisis it becomes even more important. How your company weathers this crisis may have lasting effects for years to come.
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