Management

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Customer complaint data is being handled in inefficient and outdated ways.

Scholarship winner Ver-non Wakefield cites passion for quality and bringing about organizational change.

Executives are facing challenges to identify the most important risks in their operations and lack adequate systems in their companies to address risk.

The National Association of Manufacturers is strengthening its voice in Washington and bolstering its partnerships around the country through staff promotions and new additions to its team.

It is said that “necessity is the mother of invention.” It is an idiom that has been adopted from the more specific insight of Greek philosopher Plato. In Republic, Plato writes, “A need or problem encourages creative efforts to meet the need or solve the problem.”

During a recent ASQ Inspection Division meeting, I had the opportunity to sit down over lunch with some of the very best minds in the quality field.

In my two previous columns I discussed specification limits and process control limits, which led to thoughts about product disposition limits.