NASA. Volkswagen. BP. It’s not hard to find examples of quality gone awry. The consequences of the Challenger disaster, VW’s Dieselgate, and the Deepwater Horizon were tragic and far-reaching. While these are some of the most well-known incidents, stories of quality failures are numerous and almost constant.

Customer experience is one of the most important differentiators for any organization. Many industries are witnessing a levelling of innovation because of the broader democratization of technology, which means no organization can afford to rely on simple product differentiation to gain customers and win in new markets.

The requirements of ISO 9001:2015 are viewed and implemented very differently by organizations, depending upon such variables as their size, resources, business sector, maturity, and external requirements.

The scope of the ISO/IEC 17025:2005 accreditation includes several SAE AS6171 test methods for suspect/counterfeit electrical, electronic and electromechanical (EEE) parts. 

Executives are facing challenges to identify the most important risks in their operations and lack adequate systems in their companies to address risk.

Wouldn’t it be nice after a day at work to simply ask your car to take you home?

Rivo Software is a global provider of cloud-based environmental, health, safety and risk management software.

New changes to ISO 13485, published this spring as EN ISO 13485:2016, mean U.S. medical device companies that sell in Europe will need to integrate risk-based approaches throughout their quality management systems. The emphasis on risk management is the biggest of several changes in the third version  of ISO 13485.

For many organizations the countdown to complying with the newest ISO 9001 standard has begun.

Years in the making, the ISO 9001:2015 revision has been published. Prior to the release date, auditors, inspectors, quality managers, and many others studied the initial drafts in an attempt to understand the changes.