Articles by Jim L. Smith

Jim's Gems: Effort and Attitude Equal Success

What happened on our previous attempts to get something done doesn’t matter much. It is more about what we do now that counts.
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Pre-Control May be the Solution

Ask any machinist how statistical process control (SPC) helps him manage his processes. The response is not likely to be positive. It is not uncommon for control charts to be placed around machines and other equipment, showing a history of how certain process parameters or key process characteristics (KPCs) have been performing.
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Face of Quality: Make Product Inspection a Friendly Affair

Over the years I have been amazed at the discussion, sometimes not so friendly, by quality professionals and others on the subject of quality. It’s a simple word that we seem to have difficulty defining.
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Jim's Gems: What Are You Passionate About?

Motivation involves making it personal and stimulating a passion for excellence.
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Jim's Gems: Persistence Pays Off

Let's talk about persistence and the role it can play in success.
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Face of Quality: Make Diligent Decisions

These are turbulent times. We are inundated daily by the media with bad news about the economy. We’ve heard about declining markets, job loss, home foreclosures, declining net worth and evaporating 401(k) plans. Certainly, the news is unsettling, but this country has been there before and survived, and we will overcome again!
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Jim's Gems: Resilience and Success

There is a fine line between success and failure. Sometimes the difference is hard to measure.
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Jim's Gems: Facing Challenges

Everyday we are faced with challenges that seemingly put roadblocks in our path. We need to train ourselves to view these challenges as opportunities.
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Face of Quality: Invest in the Future

As you may have realized by now, I have a significant interest in the “human side of quality” and have written about this subject on many occasions. This topic is still on my mind, so here is some free investment advice for the future.
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Jim's Gems: Learning and Understanding

Continuing to learn is fundamental to adding to our knowledge and understanding.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 September

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