Articles by Jim L. Smith

Jim's Gems: Facing Challenges

July 2, 2009
Everyday we are faced with challenges that seemingly put roadblocks in our path. We need to train ourselves to view these challenges as opportunities.
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Face of Quality: Invest in the Future

June 30, 2009
As you may have realized by now, I have a significant interest in the “human side of quality” and have written about this subject on many occasions. This topic is still on my mind, so here is some free investment advice for the future.
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Jim's Gems: Learning and Understanding

June 23, 2009
Continuing to learn is fundamental to adding to our knowledge and understanding.
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Face of Quality: What is Quality Anyway?

May 27, 2009
Was Joseph M. Juran or Philip B. Crosby right about the definition of quality? Is quality “fitness for use” or “conformance to requirements?” I’ve pondered this issue a lot and my simple response is yes, but only in the broadest terms. It is necessary to be more explicit.
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Jim's Gems: You Have What It Takes to Succeed

May 21, 2009
Do you ever think about what it takes to be successful? Do you ever think other people are more successful because they are smarter, more "in the know" or better connected?
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Jim's Gems: Managing Time

May 8, 2009
A few things happen to be consuming my time and they have given me pause to think.
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Jim's Gems: The Power of Positive Thinking

April 24, 2009
The most important step toward success is having faith that you will succeed.
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Face of Quality: What is Your Legacy?

March 30, 2009
We, the members, stewards and professionals of quality, need to mentor others through practicing, teaching and executing quality in all we do.
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Jim's Gems: Aiming Too Low

March 9, 2009
When you’ve reached the goal that you have set for yourself, refocus and set another, further-reaching goal.
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Remembering Walter A. Shewhart's Contribution to the Quality World

March 2, 2009
Walter Shewhart was a giant among giants in the quality movement during the first half of the 20th century. His mentoring of other engineers at Western Electric and his groundbreaking work with control charts arguably led a quality revolution and launched the quality profession.
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Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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Quality Magazine

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2014 July

Check out the July 2014 edition of Quality Magazine for features!

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