Articles by Jim L. Smith

Face of Quality: Motive Counts

January 28, 2010
The most successful men and women in all walks of life achieved their greatness out of a desire to solve a problem, to fulfill a need or to express something that had to be expressed.
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Jim's Gems: Self-Image Works

January 22, 2010
UPDATED WEEKLY! Others will often try to tell us who they think we are, but we certainly don't need to pay any attention to them. Instead, decide to see yourself as the person you would most truly like to be.
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Jim's Gems: Recharge Your Efforts

January 15, 2010
How we think and act has an effect on the outcome we get. Let the challenges of life be an energy source to use and recharge your efforts.
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Jim's Gems: The Price of Success

January 8, 2010
It is persistence that helps us succeed at what we strive to accomplish and success seems to be largely a matter of hanging on after everyone else has let go.
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Pygmalion Effect Transforms Leaders

January 1, 2010
Some leaders treat their people in a way that inspires them to superior performance, while others, unintentionally treat their people in a way that is demotivating and results in a lower performance than they are capable of achieving.
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Face of Quality: Set Goals; Earn Success

December 21, 2009
Putting goals in writing and learning to formulate them logically and realistically can make the difference between success and failure. 
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Jim's Gems: Lowering Expectations

December 21, 2009
When things are not going our way, it can be tempting to lower expectations. Yet, strange as it may sound, the best step might be just the opposite: not to lower our expectations, but raise them higher.
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Jim's Gems: Looking Ahead

December 8, 2009
With the old year winding down and the New Year ramping up, there is likelihood that we've spent time comparing how far we've come, with how far we have to go. It's acceptable for us to take time to celebrate achievements, but it's important to understand that we are doing this by intent and not neglect.
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Face of Quality: Manage for the Future

December 1, 2009
The most successful companies get excellent results year after year-not just for a string of years under one stellar CEO. At these companies, the leaders expect change and manage it well.
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Roadmap to Success

December 1, 2009
There are several things that one can do no matter where they work, the job they hold or the profession they practice to earn a successful career.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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