UPDATED WEEKLY! When we begin to think we know it all and have nothing else of importance to learn, we deny our self the opportunity to learn new things.

Face of Quality: What's Your Preference?

March 30, 2010

By Jim L. Smith

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Organizations must create a “quality mindset” with the help of employees.

Jim's Gems: Think on the Positive Side

March 26, 2010

By Jim L. Smith

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Our personality and character are shaped by those things we think about and focus on. Those who achieve success, consider themselves capable of success.

Professional and personal challenges come to each of us every day. Some of those challenges are things we have direct accountability for. However, there are some things we can control, and there are things we cannot control.

Jim's Gems: Understanding Creativity

March 15, 2010

By Jim L. Smith

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In every life, in every situation, there are opportunities to be creative.

Jim's Gems: Control Your Thoughts and Succeed

March 8, 2010

By Jim L. Smith

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By accepting what you can't do, you can free up much time and energy that can be devoted to what you can do. By accepting the things you can't change, you give yourself power and effectiveness over the areas where you can make a difference.

Jim's Gems: Accomplishing Difficult Goals, Part II

February 26, 2010

By Jim L. Smith

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UPDATED WEEKLY! Someone asked me to put some thoughts together about how to accomplish difficult goals. This is Part II of my two-part series.

Face of Quality: Link Strategic Planning to Quality Improvement

February 25, 2010

By Jim L. Smith

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To maximize profits, it is necessary to align business objectives and priorities with quality improvement processes

Jim's Gems: Accomplishing Difficult Goals, Part I

February 12, 2010

By Jim L. Smith

3 Comments

UPDATED WEEKLY! Someone asked me to put some thoughts together on accomplishing difficult goals. Hopefully, you might find something in here, which might be of some value--even if only as a thought-provoker! Look for Part II next week!

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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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