Articles by Jim L. Smith

Jim's Gems: Looking Forward

June 30, 2010
At times it seems that the world appears to be spinning out of control. Sometimes there seems to be no end to the distressing news happening all around us.
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Believe in Yourself

June 22, 2010
What's the difference between being yourself and being your best self?
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Everyone Can Win

June 15, 2010
Every day we encounter challenging situations which test our resolve. How we choose to handle these situations are extremely important.
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Little Opportunities Can Transform Us

June 9, 2010
Sometimes the little opportunities seem to work out to have the biggest effect and can help transform us. Why is that?
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Jim's Gems: Over the Mountain

June 2, 2010
All of us face challenges on a daily basis. How we approach those challenges might have a lot to do with the outcome. The following might be of some guiding influence.
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Face of Quality: The Rules of Employee Engagement

June 2, 2010
Employee engagement has been a topic of much conversation and study in the corporate world for the past several years. It’s a phrase that has captured the attention of workplace workers, line management, HR managers and the executive suite.
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Ensure Effective Quality Audit Reports

June 1, 2010
When an audit concludes, the audit team presents its findings to the auditees at a clos-ing meeting. At the closing, or before the audit team departs the facility, it is typical for the auditee’s representative to receive findings in handwritten format.
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Jim's Gems: Are You Meeting Expectations?

May 24, 2010
Expect the very best, and let those expectations supply the passion and the energy to help you achieve your expectations.
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Jim's Gems: Be Yourself

May 18, 2010
I found it hard to sleep last night. It was a tough day and I dedicated about half of it counseling different people with opportunities (problems) - some personal and some professional.
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Jim's Gems: Make Self Talk Work For You

May 7, 2010
Our expectation have an influence on every action we take. In every result we obtain, our expectations play a significant role.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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