Articles by Jim L. Smith

Face of Quality: The Quality Profession Continues to Evolve

January 1, 2011
The profession is moving into new areas of responsibility and expertise.
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Jim's Gems: Enjoy Your Successes

December 14, 2010
Enjoy the good things you have done and the positive result that came from your accomplishment.
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Jim's Gems: Change Creates Opportunity

December 8, 2010
With every new situation there are plenty of new opportunities.
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Face of Quality: Three Values for a Quality Culture

December 2, 2010
A quality culture is led by managers who believe their company exists to create a mutually beneficial relationship between itself, its employees and its customers
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Quality Plan Book: Improve Organizational Performance Through Quality Auditing

December 2, 2010
Organizations need to shift from compliance to performance-based auditing.
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Jim's Gems: Take Control of your Attitude

December 1, 2010
Don't let anyone or anything else control something as critically important as your attitude.
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Think about the Consequences

November 24, 2010
We should consider the consequences before we act, and choose those actions that will deliver the consequences we desire.
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Jim's Gems: Journey to Success

November 19, 2010
The best way to accomplish something is to just do it.
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Jim's Gems: Just Do It

November 10, 2010
The greatest difficulty we must overcome is convincing ourselves to get started.
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Face of Quality: Leading the Quality Culture

November 1, 2010
Establishing an effective quality culture is a journey, not a destination.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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