Governance, Risk and Compliance (GRC) teams are expected to keep audits moving, close corrective actions, manage supplier issues, maintain training records, meet customer requirements, and stay ready for whatever regulators expect next.
The concept of heroes with extraordinary abilities is far older than the comic books—which then became movies, which became television or streaming shows—that we know today.
What is culture? Culture is the shared beliefs, values, attitudes, and behavior patterns that characterize the members of a family, a community or an organization.
Bob Ferrone specializes in integrating industrial design, engineering, quality, manufacturing and environmental management systems for improving environmental and economic performance.
Previously, I discussed my concerns about organizations not properly managing corrective actions or process variation. While corrective actions were covered before, this piece focuses on variation.
For decades, quality has been treated as something that sits alongside production rather than as an integral part of it. Most organizations invest in quality primarily to avoid failure: recalls, regulatory findings, customer complaints, and brand damage.
Tom Miller is a purchasing quality and project management leader with decades of success in the automotive arena. He's also implemented the APQP system currently utilized within the Ford Motor Company and he wrote an article recently for Quality on the subject of APQP.
Lou Ann Lathrop is an ASQ fellow, ASQ board of directors’ treasurer for 2025, and past chair of ASQ Automotive Division. She also recently wrote an article for Quality about Dr. Deming's teachings.