Articles Tagged with ''continuous improvement''

Evaluation and feedback are important to just about anything we approach with a process, and quality is no exception.

We work with quality management systems daily, but where do they come from? We can answer that question for systems based on the ISO 9001 standard because the fundamental principles are all spelled out in the companion document ISO 9000. Learn about the seven quality management principles.

Michelle Bangert talks with Bill Soller, President and Lean Six Sigma Master Black Belt of the Corporate Advantage Network. He's also a Senior Facilitator for the Deming Institute.

Organizations often celebrate faster lead times and lower defect rates but struggle to express these benefits in financial terms, leading to the undervaluation of continuous improvement efforts.

In my previous column, we discussed timeliness and reliability. This column will continue by discussing three more customer service mainstays.

Component Engineers Inc. (CEI) in Wallingford, CT prioritizes quality control by consistently meeting or exceeding customer expectations from quoting to delivery. CEI continuously enhances its processes to adapt to changing requirements and tackles complex manufacturing challenges, solidifying quality as a core business principle.

Discover what your customers expect and consistently deliver. This remains a guiding principle for any quality system and should apply to product- and service-based environments.

Michelle Bangert, Managing Editor of Quality, sat down with Francois Gau, the CEO of Growth Hive.

Innovation is essential for progress in today's competitive landscape. Creative problem-solving sets organizations apart. Embrace a mindset that focuses on possibilities and root causes to realize your vision.

In part 1, we explored the linkage of quality and lean. In this segment, we will discuss how quality and lean should be married together in product and process redesign and improvement.