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“Work smarter, not harder.” It’s a term often heard by just about anyone who has ever set out to perform a task. It can be found on inspirational posters and do-it-yourself home repair manuals as well as articles on life management and corporate handbooks.

Computers have been used to automate manufacturing processes and tasks for many years. Until the 2010s, product assembly was centralized. Over the course of this decade, however, companies have been nudging organization-wide systems toward decentralization. 

Most organizational leaders know that quality makes them more competitive and yields improved bottom-line results. They know what they need to achieve—product and/or service quality—but many organizations struggle with how to consistently yield the quality they seek. This is where ASQ can best provide assistance.

In recent columns I’ve commented on information requests accompanying calibration orders. Some of these are common and effective but some are not. Occasionally, they are brought about due to their inclusion in one standard or another but are misrepresented. In some cases, the standard they are from relates to in-house systems rather than calibration activities by outside parties.

If you’re old enough to remember The Lone Ranger, Tonto and Silver (the Lone Ranger’s trusty horse) you’ll also remember the famous silver bullets. Unfortunately, silver bullets only exist in Hollywood, not in the real world. I’ve had several conversations with people whose companies are using lean transformations to pursue the magical silver bullet.