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Column | Jim L. Smith

Face of Quality: Leadership

Effective leaders mentor the next generation.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
September 8, 2021

John C. Maxwell, the noted author and lecturer, in his book "The 21 Irrefutable Laws of Leadership" asked, “Who is your legacy?” Essentially Maxwell was asking with whom are we working to prepare to take over when we are no longer leading?


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QTY August 2021 Management fanuc900
Management

Just Starting the Automation Game? Three Steps to Make the Jump Easier and More Cost-Effective

If you're still considering taking the first—or possibly next—step in your automation journey, start with the following steps to facilitate the process and feel more comfortable doing it.
Jeff Burnstein
August 15, 2021

If you’re one of those companies still considering taking the first—or possibly next—step in their automation journey, start with the following steps to facilitate the process, and feel more comfortable doing it.


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QTY August 2021 Software Customer Loyalty
Software & Analysis

Building Customer Loyalty Starts with Great Quality Management

There is no Denying that Implementing a Digital Quality Management System Helps Companies Avoid Risk and Lower Costs.
Anthony Murphy
August 15, 2021
When it comes to operating and growing a successful business, the ultimate goal is to create loyalty among consumers and establish a positive brand reputation. What keeps customers coming back to a business is knowing — and expecting — they are receiving a high-quality product.
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