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Many organizations fail to realize the importance of customer perspectives based on use of the ISO MSS series. How can your company utilize the ISO MSS to your best advantage?

Do you remember Curious George? If you do, picture him right now. Does he have a long tail? If you said yes, you might be shocked to hear that he had no tail at all.

Sight. This basic human sense affects our quality of life, and it can be enhanced or diminished with just a glance. Same is true in manufacturing. A wide range of industries view visual appearance as an important aspect of quality.

CMM touch probing surely has its place, however it is not always an optimal solution for certain part geometries and applications. Roush Yates Engines (RYE) and its manufacturing division, Roush Yates Manufacturing Solutions (RYMS), recognized there were better options.

Where we really should turn the spotlight is towards the experience suppliers receive as they serve big manufacturing brands.

ISO standards provide a framework for organizations to operate efficiently, ensure product quality, and meet regulatory requirements. Their benefits are far-reaching and impactful.

In the quality industry, improvement in technology and techniques has led directly to improved traceability, root cause analysis, and process control.

Not long ago, I had a conversation with a senior quality manager at a large manufacturing operation about the future of the quality profession.

All members have the opportunity to join all 27 divisions if they choose to, without additional cost. But ask yourself: can one really be an engaged member of 27 divisions?

In this series, we will explore exit planning and what business owners should know when considering the sale or transfer of a business.