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Home » Keywords » quality management

Items Tagged with 'quality management'

ARTICLES

Face of Quality

Avoid Disappointment

Plan encouragement and acknowledgement of your people.
Jimsmith 200
Jim L. Smith
February 10, 2021
No Comments

In a recent quality management class, group discussion centered on frustration in the workplace resulting from lack of appropriate employee recognition. Several people recounted how disappointing it was to go “above and beyond” only to find there was little appreciation for what was accomplished.


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From the Editor, Darryl Seland

Leaders and Followers

Darryl
Darryl Seland
February 10, 2021
No Comments

What do you call a leader with no followers? A guy taking a walk. It is a line from The West Wing that I often think about. Within the context of the scene and the character, it is a response to a potential loss of leadership. 


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Face of Quality

Creativity

People, like businesses, need to be creative or stagnate.
Jimsmith 200
Jim L. Smith
January 6, 2021
One Comment

Business leaders have long realized that creativity leads to innovation, which is a key ingredient to achieving success. They recognize that innovation is the most important single skill that an organization can possess if it is to remain competitive. 


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Face of Quality

Recognition Power: Recognizing Efforts Supports Excellence

Jimsmith 200
Jim L. Smith
November 3, 2020
No Comments

Throughout my career I have seen the power in recognizing people’s efforts. Additionally, numerous studies have shown that when people feel appreciated and get recognized, they are more engaged, motivated, and productive. 


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man at a computer
Sponsored Content

To Ensure Manufacturing Resilience, Start with the 30,000-Foot View

When you see data from the 30,000-foot level, you gain actionable insights about your processes and operations.
October 26, 2020
No Comments

When manufacturers are faced with responding to a major market or global disruption, it’s natural to focus on the daily details of quality and operational management. But to ensure resilience for the next disruption, you must take a step back and look at the bigger picture. 


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Face of Quality

Overcoming Resistance

Failed change results in missed opportunities
Jimsmith 200
Jim L. Smith
September 1, 2020
No Comments

In a recent gathering of quality professionals, the subject of unsuccessful change implementation surfaced. Most people understand change is necessary for survival, but in this era it is happening at an unprecedented, almost vertical rate. The bottom line though is that change is uncomfortable for most and it is common for people to resist change.


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boat in water

Dealing with Uncertainty

Be as prepared as possible.
Qm0520 clmn editnoteguest author michellebangert 0520
Michelle Bangert
July 1, 2020
2 Comments

With great uncertainty comes great reward. If you’ve planned for the unknown, when something unexpected happens you’ll be that much more prepared. 


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warehouse

Continuous Improvement: Ever Forward

How to continually improve and avoid common mistakes along the way.
Qm0520 clmn editnoteguest author michellebangert 0520
Michelle Bangert
June 30, 2020
13 Comments

Kelly Allan has seen many examples of continual improvement gone awry. He offers this cautionary tale from a client.


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JimGems

Jim's Gems: Keep Going

Jimsmith 200
Jim L. Smith
June 18, 2020

We need to carefully consider each commitment before making it. After deciding to make the commitment, create a plan and move toward the goal.  


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Quality Profession

Would You Recommend a Career in Quality?

The profession is worth joining, according to respondents in our 2020 State of the Profession survey.
Qm0520 clmn editnoteguest author michellebangert 0520
Michelle Bangert
June 1, 2020
9 Comments

The state of the quality profession may have changed in 2020, but some issues remain evergreen.


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