Articles Tagged with ''continuous improvement''

Many quality professionals, including statisticians, have remained mired in their rapidly diminishing consultative roles of teaching statistical tools, analyzing data, designing experiments and performing internal consulting duties while having few leadership responsibilities and limited accountability.

I have spent numerous years working in and with all aspects of quality. During my earliest time in industry solving problems was more of a singular focus, but over the years the focus has become more of a team effort.

When faced with most problems dealing with processes, products, or service, quality professionals typically implement two types of remedial actions which were handed down to us by experts like Dr. Joseph M. Juran, Dr. Frank Gryna, et al. “Control of nonconforming product” and “root cause analysis with corrective action” are two separate and essential processes.

With 2017 upon us, “Speaking of Quality” will take a look back to a few of quality’s anniversaries. Three particular anniversary years stand out as monumental for the advancement of quality methodology and in unifying the community.

The recent implementation of the new quality management system requirements has generated concerns about many issues including documents and standards. 

Last month’s column focused on statisticians and their need to transition to leaders. In order to do so, one must understand the difference between managing work/projects and leading others.