Management

RSS

Decisions are required all the time, both small and large. How to run a business? What to do about customer complaints? What should you have for lunch?

The plane landed, we began to taxi to the gate, and passengers started to shift in their seats. I took my briefcase from under the seat in front of me and placed it in the aisle. It’s a ritual I’ve repeated for years; I am sure everyone has their own process.

Making it to the top requires dedication, persistence, and continuous improvement.