Quality 101

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For most processes, we have a choice of measurement options that vary with cost. Ideally, we seek the most accurate measurement at the lowest cost with the expectation that the result will be satisfactory. When measurements are critical to operations, we should validate these assumptions.

The COVID-19 pandemic in late 2019 and most of 2020 was unprecedented, and like all organizations ASQ was forced to take necessary precautions and make difficult decisions. Sadly this included the cancellation of the World Conference on Quality Improvement (WCQI), which had been scheduled for May 4-6 in Columbus, Ohio

Looking back at my quality career since 1984, I remember contributing to a quality manual of a Motorola Division in 1987-88 for ISO 9001 certification. 

Uniformity has long been associated with quality perception, and color can be one of the most striking visual giveaways if products are inconsistent. As a result, consumers are more likely to associate these color flaws with inferior, low-quality products or brands.

When a shop begins the manufacture of rotating shafts, they frequently turn to their conventional CMM for part validation. However, this is often a case of using the tool that is at hand, rather than one designed for the job. 

Need convincing? Here’s a quick overview of some of the reasons why flexible gaging is a good choice.

Today 3D measurement is a common sight, not only in the quality field, but also for design, reverse engineering and movies. 

Understanding the different hardness testing types and systems can be useful to determine an optimal solution. Hardness testing functionality has evolved and now users can dial into world-class instrumentation which more closely aligns with their applications at hand.

If you were to ask an assembler at a Tesla factory how they measure the diameter of a piston, the response could very well be “what’s a piston?” If the same question were asked, a traditional combustion engine assembler would likely exclaim “with calipers, of course!”