Management

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Eric Hayler, Principal of the Hayler Group and a Lean Six Sigma Master Black Belt talks to Quality about how to understand the power of lean.

Many companies utilize KPIs but overlook their role in improving internal communication. This paper examines how proper KPI implementation can enhance collaboration and communication within teams, addressing both task outcomes and interpersonal relationships.

In 2024, the manufacturing industry embraced digital transformation through digital twin technology. This allows manufacturers to create digital replicas for real-time monitoring and optimization, improving operations, reducing downtime, and enhancing quality for a competitive edge.

My journey in manufacturing and biopharma has been influenced by amazing mentors and professionals. Interactions with operators and scientists have shaped my development, proving that human connections can inspire curiosity and drive growth beyond what formal education offers.

TRIZ, or Theory of Inventive Problem Solving, is a methodology developed by Genrich Altshuller in the mid-20th century to creatively solve engineering and technical problems. It posits that innovation follows predictable patterns, utilizing tools derived from the study of patents.

Susan Gorveatte shares her secrets from 25 years of auditing, including an important what NOT to do. (Be prepared to laugh!)

Evaluating your organization’s vulnerability to cyberattacks is essential, especially regarding ISO27001 requirements. Many overlook IT security, which can lead to serious issues; I’ve witnessed two organizations attacked, one during a renewal audit, emphasizing the need for strong cybersecurity.

While enjoying my Cheerios, I encountered a hard piece of plastic, dubbed a "quality escape." I reported this to General Mills, hoping for a thorough investigation, but received only a generic response with a coupon. I was left disappointed that my feedback didn’t prompt serious quality control actions.

EOSYS upgraded a PLC-based control system for a major natural gas transporter, where an operator's suggestion to run two units independently prompted a significant design change. This idea led EOSYS to propose a standalone control system for the utility function, transforming the project.

Last month we introduced you to the newest member of the Quality staff. This month, we bid a fond farewell to a long-standing member of Quality and the quality industry.