It starts with a question: “What’s the worst that can happen?” Sounds like the sentiment underlying any over-the-top movie centered on a buddy’s bachelor party.

To get anywhere, first we need to know what we want.

Lean manufacturing was originally focused on the manufacturing floor, but its methodologies have reached all levels of operations, from procurement to marketing. It has been adopted across a range of industries, from healthcare to hospitality.

Motivation for wanting to be an auditor is critical to be an effective auditor. I have concerns when someone expresses to me that “I am tired that this is not being done or everyone is getting away with this or that.” 

Smart manufacturing, like many other industry “smart” initiatives, harnesses a plethora of integrated people, process, and technological elements to drive successful value creating outcomes.

Regardless of the business you have customers and some of them are unhappy. Coping with these customers is an inevitable part of everyday business life and how you deal with them is a predictor of success.

Rube Goldberg is an American cartoonist well known for his illustrations depicting overly elaborate devices designed to accomplish relatively simple functions. These types of devices became widely known as Rube Goldberg machines.

Manufacturers across a range of industries lean on statistical process control (SPC) operations management methods to handle various customers and compliance requirements while keeping yield and quality high.

What is the best way to encourage a continuous improvement culture?  While organizations have historically used rewards to entice employees to support these efforts, upper management’s ongoing and visible support is the best way to make continuous improvement “a way of life,”

In 2020, seeking to engage and contribute as a new member of the ASQ Board of Directors, I volunteered to participate in a diversity, equity, and inclusion task force.