Water, water everywhere and not a drop to drink. It’s a famous line from “The Rime of the Ancient Mariner,” uttered by a more-than-thirsty sailor on a ship bereft of fresh water as he is forced to stare at an ocean of sea water he cannot use to satiate his need. 

In my younger years, whenever I heard “It is better to give than to receive,” I thought it related to birthday and Christmas presents. Now—because with age comes wisdom—I understand that giving has a much broader meaning. 

In these highly competitive times, it may seem as though improving productivity is the key to market share. Manufacturers often focus on improving productivity and managing, controlling and reducing costs. 

If you’ve ever suffered through a difficult lesson, you were likely not in Gary Griffith’s class. Griffith teaches geometric dimensioning and tolerancing (GD&T), quality audits, measuring and gaging, and other quality-related subjects, and though the technical aspects could make for a dry learning experience, his students say Griffith makes it fun.

Demonstrated by Dr. Joseph M. Juran’s Spiral of Progress, implementing quality is an evolutionary process. This point is so important that countless books and articles have been written on this subject.