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Eric Hayler is a Lean Six Sigma Master Blackbelt and principal of the Hayler Group. He's also an adjunct professor of business analytics at the University of South Carolina Upstate in Spartanburg, South Carolina. 

Congratulations to the winner of the Quality Caption Contest#2! See who won and what the winning caption is.

Erik Nieves is the co-founder and CEO of Plus One Robotics. He's been in the industry for more than 30 years, and he also serves on the board of directors of A3 and is a frequent speaker and contributor to public policy and robotics.

Six Sigma is entering a fourth generation—one that connects operational excellence directly to enterprise strategy. This article explores how leaders can evolve continuous improvement (CI) into a portfolio-driven discipline that links financial outcomes, innovation, and customer experience.

The aerospace and manufacturing sectors are bracing for change as the IAQG (International Aerospace Quality Group) Standard Development Organization works to revise AS9101 and AS9104/1 with IA9104/1 (Requirements for Aerospace Quality Management Systems Certification Bodies) and IA9101 (Requirements for Aerospace Auditor Competence).

The most popular standard of the 27,000 standards produced by the International Organization for Standardization (often referred to as “ISO”) is ISO 9001 the standard for quality management systems – and it’s going through changes right now.

You’re already a superstar in quality control, but are you also a bit of a wordsmith? Can you unleash a wicked pun, or do you just like a good laugh? Join our caption contest and show your wit and creativity (try your best not to be vulgar, though)

After Greg Weaver got out of the Navy, he started working in mining in northern Nevada. After a few winters, it was time to do something else. “It was like six degrees, and I’d be working outside.” He found a listing in the paper for an aerospace company that did turbine blade repair. 

“Quality built the industrial world. Trust will build the intelligent one.”

Beginning with this issue, Quality welcomes the launch of the ASQ Fellows Forum—a monthly column written by members of the American Society for Quality’s Fellow community.