Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.

A great deal of life advice from a great many people suggests that focus should be placed on the positive while dismissing the negative.

Statistical process control (SPC) helps organizations monitor and control quality. It enables manufacturers to boost efficiency, minimize waste, and detect problems early. Quality and process monitoring is key to efficiency in manufacturing.

Do quality certifications matter? It depends on who you ask.

ASQ empowers individuals of the world to achieve excellence through quality. It is composed of passionate people who use their tools, ideas and expertise to make our world better.

Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.

Like it or not, the quality engineer is, and has been, a part of pop culture. Granted, the perception and depiction of the quality engineer has not always been accurate, almost a caricature of a stereotype.

The 2022 Quality State of the Profession looks at issues affecting manufacturers today. This year continues to be an unusual one.

In a technically focused organization like the American Society for Quality (ASQ), participating as a woman can be daunting at the start. While the demographics of the organization have shifted over time, many more technical roles have been seen as being “for men.”

Dealing with customer complaints presents a “moment of truth” in which frontline employees have one chance to provide a lasting impression that your organization really cares about treating them fairly and with respect.