Articles by Jim L. Smith

Face of Quality: Continuous Improvement Is a Team Effort

October 7, 2011
Continuous improvement is about commitment, rigor and discipline.
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Management: The Lasting Legacy of the Modern Quality Giants

October 6, 2011
As Quality Magazine celebrates its 50th anniversary, we take a look at some of the quality gurus who have made a significant impact on the world through their contributions to improving not only businesses, but all organizations.


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Jim's Gems: What's Your Vision?

October 3, 2011
A clear vision is all you need.
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Jim's Gems: Success May Lie Elsewhere

September 26, 2011
Be careful not to attach your sense of fulfillment too tightly to specific outcomes and circumstances. For there are far more possibilities than you may have yet imagined.
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Jim's Gems: Don't Get Comfortable

September 19, 2011
We are at our best when we are moving toward a meaningful, positive and ambitious goal. As each goal is reached, we need to use the position we've attained to stretch even higher.
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Don't Fear Failure

September 12, 2011
A comfort zone becomes a dreary and dismal place to take up permanent residence.
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Let Our Imagination Work

September 6, 2011
Where our mind consistently goes, the rest of us will follow.
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Face of Quality: Successful Organizations are Customer-Centric

August 30, 2011
Customers don't just buy products; they buy promises.
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Don't Wait for Perfection

August 29, 2011
As humans we can come up with all kinds of reasons why something will not work or will go wrong. Get over that feeling. Get started.
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Jim's Gems: Set New Targets

August 22, 2011
Before you reach each goal, be ready with another one.
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Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
More Podcasts

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2014 April

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