Articles by Jim L. Smith

Jim's Gems: Take Responsibility

If we take responsibility for our lives--our reality--then, as Tony Robbins said, we are in power. If we avoid it, then we have lost that power.


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Jim’s Gems: Motivating Others

The secret to motivating others is to find out what matters to them and build it into your idea.  


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Jim's Gems: Expectations

Our expectations are so powerful they can actually make things come true, or our perception of what is true.

Expectations don't magically change reality. Expectations, however, do something even more powerful--they change the way we deal with reality.


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Jim's Gems: Self-Talk Influences Outcomes

Self-talk has the power to build up or erode your self-image and determine what kind of relationships you have with other people.


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Face of Quality

The Journey to Better Quality

Quality has to be embraced by everyone across the enterprise.

Quality giants Joseph M. Juran, W. Edwards Deming and Armand Feigenbaum ushered in the era of total quality management (TQM) 60 years ago.


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Jim's Gems: Don’t Be Afraid to Fail

If we never dare to fail, our successes will have a low ceiling, and low reward.

If we never dare to fail, our successes will have a low ceiling, and low reward.


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Jim's Gems: Don’t Be Afraid to Fail

If we never dare to fail, our successes will have a low ceiling, and low reward.

If we never dare to fail, our successes will have a low ceiling, and low reward.


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Jim's Gems: Commit to Success

People who are committed to success are willing to do whatever it takes, as long as it doesn't harm anyone else.

People who are committed to success are willing to do whatever it takes, as long as it doesn't harm anyone else.


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Jim's Gems: Positive Direction

Every moment is a choice. And every moment you can choose to orient your life in a positive direction.


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Jim’s Gems: Look Forward to the Future - Part II

When we set a goal and therefore create that gap we wrote about last week, energy and creativity are unleashed in our minds. 


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Multimedia

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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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Quality Magazine

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2014 September

Check out the September 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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